A jet bridge is being investigated after it got detached from a Hawaiian Airlines plane at San Francisco International Airport when the passengers were being deplaned, said the airport.
Recently, Hawaiian Airlines flight 42 left from Kahului in Maui and landed on time at SFO’s International Terminal A, according to FlightAware.
There were no issues in the aircraft when it arrived and the jet bridge started its usual process of placing itself towards the exit door of the plane.
According to SFO spokesperson Doug Yakel, just after the jet bridge was positioned, it faced “a structural failure” with a metal strut and suddenly fell onto the plane.
All passengers safely disembarked from flight: airlines
Speaking to USA Today, Hawaiian Airlines spokesperson Alex Da Silva said that nearly half of the 179 passengers had deplaned when the mishap happened.
After the collapse of the jet bridge, the rest of the guests and six crew members used the rear exit door and steps to come out of the plane.
Hawaiian Airlines spokesperson Alex Da Silva said, “All of our guests were able to safely deplane, but our aircraft sustained some damage." The aircraft is getting repaired before it returns to service.
Former American Airlines gate agent Bonnie Hayes, who had operated on jet bridges for 33 years and currently works as an expert witness in related lawsuits, while speaking to USA TODAY, said that she has “never (seen) the cab of the jet bridge collapse.”
Hayes said it is generally the responsibility of the airport to perform routine maintenance checks of jet bridges, which generally occur weekly or even daily.
“There’s so many checks that are done on these. Underneath, it must’ve been stressed,” she said.
The passenger boarding bridge will be out of service for repairs and investigations, said SFO.
News ID : 3253